The FETC: Counselling Qualification has been developed to meet the needs of learners in a variety of counselling contexts. It should develop learners who know their scope of practice, behave ethically in a counselling context, conform to minimum standards, know when to refer clients and understand the psychological consequences for clients if counsellors are inadequately trained or overstep their scope of practice. It is a generic Qualification that is intended for community or workplace-based counsellors who work in structured and supervised environments including, but not limited to private and government Institutions, schools, Non-Governmental Organisations including Faith Based, Community Based and Not-for-Profit Organisations, the South African Police Service, Counselling Call Centres, Hospitals, Clinics and Support Agencies, Sports Centres, Education and Training facilities, Health and Emergency services and facilities.
In this Qualification, "Scope of Practice" refers to the boundaries within which the counsellor operates without referral as defined by own work context.
The Qualification is intended to meet the needs of a wide variety of work roles including, but not limited to social auxiliary workers, traditional healers, trauma counsellors, HIV/AIDS counsellors, career counsellors and health and wellness practitioners.