The Further Education and Training Certificate: Event Support is aimed at individuals already employed or planning to become employed in the broader events sector. Competent learners will be able to provide effective and efficient support services to event organisers and suppliers of goods and services to the events industry.This is critical to support the services offered by other tourism product suppliers and will help to retain and grow the number of tourists. Employment opportunities resultant from this entry level qualification will include entry level personnel positions in various areas of the events industry and activities will generically cover initial customer contact as well as abilities to satisfy customer needs.
The qualification provides grounding in knowledge of the industry and customer service as well as specific occupationally related skills in a range of elective choices, which include the various genres that prepare learners for the world of work.
The learner successfully completing this qualification will be able to: